This is the workshop that deals with the problems we all face daily; dealing with people. It’s the in’s and out’s of all that stuff!

This workshop is focused ultimately on learning to communicate effectively to make your work life easier. However it is about so much more than that and is delivered in a humorous package… 

well I think it is!

You will learn how we as humans make decisions and react to other people.

Understanding this will give you insight into how to make better decisions and react effectively in the moment and under pressure.

We can’t change other people, we can only change our reaction to them……but we can have a better understanding of WHY people /clients/staff  behave how they do sometimes, which WILL make us feel better.

You will learn what kind of hairdresser you are and where your interpersonal strengths and weaknesses lie. So you will know what to play up and what you can work on. We will work on how to deal with the more difficult clients in our lives, and how to build a clientele that we enjoy spending our days with.

You will learn real strategies for dealing with difficult clients,  have more understanding of why people are tricky sometimes, which will actually make you feel less stressed when it happens.

Who doesn’t want to know this stuff?